Product Safety

Your dog's safety and comfort is our #1 priority here at Angel & Lily Dog Collars + Accessories!

Angel & Lily designs and constructs each product with love and care for the safety and comfort of your dog but it is entirely your responsibility as an awesome dog parent to determine if these products are suitable for your dog, to use this product as it is intended and to check this product regularly for damage and excessive wear and tear.

If you have purchased an item that you have determined is not safe and suitable for your dog, please contact us immediately.

Please do not use any dog accessories that you deem unsuitable for your dog.

Our products are made to be durable and safe however they are not made for heavy duty use and they are not chew proof.

We 100% stand behind the quality of our products and will provide a free replacement or full refund for any item with a manufacturing defect.

Damage from chewing, pulling, tie outs, excessive wear or normal wear and tear that occurs with time are not considered manufacturing defects.

Our products are not suitable for use with ties-outs/tethers or large, aggressive pullers. In the case of large dogs, aggressive pullers or very rambunctious dogs, we recommend using our collars as decorative collars only and that you use an appropriate harness or chain collar for walking and restraint.

Please provide proper supervision while you dog is wearing a bandana, bow tie or other neckwear as these items could pose a choking hazard.

Please remove all collars, harnesses, bandanas and other accessories before crating your dog.

Please store all collars and accessories out of reach of your dog because we all know how much dogs like to chew on things!

When you purchase from Angel & Lily Dog Collars + Accessories:

  • You agree that you have read and understand our shop policies, disclosures and all information about the product that you are purchasing.
  • You agree to use our products in the manner they are intended.
  • You agree to inspect your accessories to make sure they are safe and appropriate for your dog.
  • You agree to regularly inspect your accessories for wear and tear to make sure they are still safe for your dog.