Terms of Service

1) Who We Are

Angel & Lily Dog Collars + Accessories (“Angel & Lily,” “we,” “us,” “our”) operates the website at https://angelandlily.com. By using our site or buying from us, you agree to these Terms.

2) Using Our Site

  • You must be the age of majority in your state, or have consent from a parent/guardian for a minor to use the site.
  • Don’t use the site for anything unlawful, and don’t try to harm or disrupt it (no malware, scraping, or other nonsense).
  • We can refuse service or cancel orders at our discretion.

3) Your Account & Orders

  • Provide accurate, current info at checkout and in your account.
  • We may limit or cancel orders (for example, multiple orders using the same account, card, or address). If we do, we’ll try to notify you using the contact details you provided.
  • See our Return/Refund Policy for details on returns, exchanges, and timelines.

4) Payments & Security

  • Payments are processed by third-party providers (such as Etsy, Stripe or PayPal). We don’t store your full credit card number.
  • Data you send over the internet may pass through multiple networks. Credit card data is always encrypted during transfer.

5) Products & Pricing

  • Some items may be available only online and in limited quantities.
  • Colors and images: we try to show them accurately, but displays vary.
  • We may limit quantities, change prices, or discontinue products at any time.
  • Safety & Use: Always use pet products as intended, supervise pets, and check items regularly for wear. You agree to use our products at your own risk.

6) Shipping, Returns, and Policies

  • Shipping timelines, costs, and return eligibility are explained in our Return/Refund and Shipping policies (linked on our site).
  • If there’s a mistake on the site (pricing, descriptions, availability), we may correct it and update or cancel the order if needed.

7) Site Content & Accuracy

  • We work to keep information current, but the site may include errors or historical content that isn’t up to date.
  • We can modify or remove content or features without notice.

8) Third-Party Tools & Links

  • We may offer tools or link to sites we don’t control. Use them “as is.”
  • We aren’t responsible for third-party content, policies, or purchases. Review their terms and privacy policies before using.

9) Your Submissions (Reviews, Photos, Ideas)

  • If you share comments, reviews, photos, suggestions, or other content, you allow us to use, edit, and share that content in any media, without obligation to you.
  • Keep submissions lawful, accurate, non-infringing, and free of malware. Don’t pretend to be someone else.

10) Personal Information

Your use of the site is also governed by our Privacy Policy. Please review it to understand how we collect and use data.

11) Prohibited Uses

Don’t use the site to:

  • Break laws or infringe on anyone’s rights
  • Harass, defame, or discriminate
  • Upload or distribute viruses or malicious code
  • Collect personal info about others without consent
  • Spam, phish, crawl, or scrape
  • Interfere with security features or site operations

We may suspend or terminate access for violations.

12) Warranties & Disclaimers

  • The site and all products/services are provided “as is” and “as available.”
  • We don’t guarantee uninterrupted, timely, secure, or error-free use of the site.
  • We don’t guarantee that results (for example, analytics or product performance) will be accurate or reliable.

13) Limitation of Liability

To the fullest extent allowed by law, Angel & Lily and our owners, employees, vendors, and partners aren’t liable for indirect, incidental, special, or consequential damages (including lost profits, data, or replacement costs) arising from your use of the site or products. In places that don’t allow such limits, our liability is limited to the maximum extent permitted by law.

14) Indemnification

You agree to indemnify and hold Angel & Lily and our partners harmless from claims and expenses (including reasonable attorneys’ fees) that result from your breach of these Terms or your violation of any law or third-party rights.

15) Changes to the Service or These Terms

We may change or discontinue parts of the site at any time. We may update these Terms by posting a new version here. Your continued use of the site means you accept the updated Terms.

16) Termination

You can stop using the site at any time. We may suspend or terminate access if we believe you’ve violated these Terms. Obligations incurred before termination (like payment amounts due) still apply.

17) Entire Agreement & Severability

These Terms, together with policies posted on the site, are the entire agreement between you and us regarding your use of the site. If any part is found unenforceable, the rest remains in effect.

18) Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. Venue and jurisdiction are in the state or federal courts located in Illinois.

19) Contact Us

Questions about these Terms?
Email: hello@angelandlily.com
Mail: Angel & Lily Dog Collars + Accessories
PO BOX 263, Bristol, IL 60512